Support
For anything about your account, billing, privacy, or the extension, email us. A person reads every message.
For your account, billing, privacy, or the extension, email us. A person reads every message.
support@longtrove.com
Open email app ↗Open in mail appWrite from the address you use to sign in so we can find your account. We reply by email; there is no chat or phone line.
Write from your sign-in address. We reply by email; no chat or phone.
Helpful to include
- What you were trying to do and what happened instead
- The page or advertiser involved, and roughly when
- For export or payment issues, the reference shown on the Exports or Billing page
- Browser and whether the extension shows as connected in Setup
- What you tried and what happened
- Page or advertiser, and roughly when
- Export or payment reference, if any
Never send passwords, sign-in links from your email, or full card numbers. We will never ask for them. Longtrove has no passwords; card details live with Stripe.
Never send sign-in links or card numbers. We'll never ask.
Beta tester? Send a private report from the Feedback button in the app, or visit My reports.